Name: Speedliv
Author: Storeino

Question 1

How does Speedliv handle COD settlement?

Accepted Answer

Speedliv tracks COD amounts on parcels and supports driver, zone, and partner settlements, extra charges, client invoices, wallets, and tariffs.

Question 2

Can call centers customize confirmation workflows?

Accepted Answer

Yes. You can define custom confirmation statuses, control transitions with permissions, organize agents into teams, configure telephony per country, and monitor confirmation-rate KPIs.

Question 3

Is Speedliv a CRM?

Accepted Answer

No. Speedliv is a shipping management platform — parcels, COD, slips, finance, call-center confirmation, inventory, and admin — white-label for delivery companies. Made by Storeino.

Question 4

How do I try Speedliv?

Accepted Answer

Book a demo, open the live demo at https://demo.speedliv.com/en/auth/login, or contact WhatsApp at +212 661-962932.